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Unfortunate name -> ms_setup.exe (Trojan) (Read 3295 times)
chumpchange
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Unfortunate name -> ms_setup.exe (Trojan)
Jun 5
th
, 2009, 4:50pm
Avast! goes into a frenzy when I try to download your Movie Splitter program because it has the same name, ms_setup.exe, as a popular trojan/virus.
I would assume that you are not the source of this trojan. (Right?) So, I would appreciate it if you could change the file's name so I could download it. I'm using a purchased registered version now of your Movie Joiner, and I like it very much. I'd really like to try your movie splitter. But I'm not willing to turn off my virus protection just to download a file, especially if there is a risk of infection with the real ms_setup.exe.
Sorry if this is a bother.
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #1 -
Jun 10
th
, 2009, 2:27am
Hello? Is this thing on?
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Administrator
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #2 -
Jun 15
th
, 2009, 11:15am
If you download splitter from our site - it is no virus.
Some parts of the code is not available for some anti-virus programs and they recognize it as a virus.
Program is tested and approved by
cnet.com
5star-shareware.com
It is safe
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NancyFen
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #3 -
Jul 7
th
, 2009, 5:08pm
Administrator wrote
on Jun 15
th
, 2009, 11:15am:
If you download splitter from our site - it is no virus.
Some parts of the code is not available for some anti-virus programs and they recognize it as a virus.
Program is tested and approved by
cnet.com
5star-shareware.com
It is safe
i had the same problem,but my anti-virus killed trojan
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chumpchange
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #4 -
Sep 22
nd
, 2009, 1:22pm
Yes, thanks for your response, and I appreciate that your downloads are virus-free. I'm not saying that your software has a virus.
What I'm saying is that its name, "ms_setup.exe" AS A FILENAME is a the same as a very famous Trojan. You can Google "ms_setup.exe" to see what I mean. You'll find discussion of the Trojan everywhere.
All I'm asking you to do is change the file name so that my anti-virus software (Avast!) won't reject it just because it has the same name as a a known Trojan. Call it msplit_setup.exe or something.
Thanks for listening.
Administrator wrote
on Jun 15
th
, 2009, 11:15am:
If you download splitter from our site - it is no virus.
Some parts of the code is not available for some anti-virus programs and they recognize it as a virus.
Program is tested and approved by
cnet.com
5star-shareware.com
It is safe
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Administrator
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #5 -
Sep 23
rd
, 2009, 10:20am
Thank you very much for your letter, we will respect your remark.
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chumpchange
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #6 -
Oct 19
th
, 2009, 2:02am
You still have not changed the name. My anti-virus software will not let me download a file named "ms_setup.exe". THAT IS THE NAME OF A WELL KNOWN TROJAN.
Do you want me to try the software or not? I have a registered version of movie joiner, and would like to buy the movie splitter. But I cannot for the reasons I told you.
Your choice: sale or no sale. What will it be?
Administrator wrote
on Sep 23
rd
, 2009, 10:20am:
Thank you very much for your letter, we will respect your remark.
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Administrator
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #7 -
Oct 20
th
, 2009, 8:00am
Filesīs name is changed. Download the new splitter installation.
We are sorry to cause you troubles.
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chumpchange
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #8 -
Nov 15
th
, 2009, 2:19pm
Thank you! I am now able to download the file.
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Administrator
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #9 -
Nov 16
th
, 2009, 8:34am
You can choose any of our products and get it for half price:
Video converter
http://movietoolbox.com/converter.html
Video joiner
http://movietoolbox.com/joiner.html
DVD converter
http://movietoolbox.com/dvd-converter.html
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chumpchange
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Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #10 -
Nov 17
th
, 2009, 8:20pm
Thank you. I have now purchased the Splitter.
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