← Return to movietoolbox.com Welcome, Guest. Please Login or Register
  HomeHelpSearchLoginRegister  
 
Unfortunate name -> ms_setup.exe (Trojan) (Read 3295 times)
chumpchange
Newbies
*
Offline



Posts: 6

Unfortunate name -> ms_setup.exe (Trojan)
Jun 5th, 2009, 4:50pm
 
Avast! goes into a frenzy when I try to download your Movie Splitter program because it has the same name, ms_setup.exe, as a popular trojan/virus.

I would assume that you are not the source of this trojan. (Right?) So, I would appreciate it if you could change the file's name so I could download it. I'm using a purchased registered version now of your Movie Joiner, and I like it very much. I'd really like to try your movie splitter. But I'm not willing to turn off my virus protection just to download a file, especially if there is a risk of infection with the real ms_setup.exe.

Sorry if this is a bother.
Back to top
 
chumpchange
Newbies
*
Offline



Posts: 6

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #1 - Jun 10th, 2009, 2:27am
 
Hello? Is this thing on?  Smiley
Back to top
 
Administrator
Administrator
*****
Offline



Posts: 23

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #2 - Jun 15th, 2009, 11:15am
 
If you download splitter from our site - it is no virus.
Some parts of the code is not available for some anti-virus programs and they recognize it as a virus.
Program is tested and approved by
cnet.com
5star-shareware.com
     
It is safe  Smiley
Back to top
 

The Administrator.
NancyFen
Newbies
*
Offline



Posts: 2

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #3 - Jul 7th, 2009, 5:08pm
 
Administrator wrote on Jun 15th, 2009, 11:15am:
If you download splitter from our site - it is no virus.
Some parts of the code is not available for some anti-virus programs and they recognize it as a virus.
Program is tested and approved by
cnet.com
5star-shareware.com
     
It is safe  Smiley



Cheesy i had the same problem,but my anti-virus killed trojan Smiley
Back to top
 
chumpchange
Newbies
*
Offline



Posts: 6

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #4 - Sep 22nd, 2009, 1:22pm
 
Yes, thanks for your response, and I appreciate that your downloads are virus-free. I'm not saying that your software has a virus.

What I'm saying is that its name, "ms_setup.exe" AS A FILENAME is a the same as a very famous Trojan. You can Google "ms_setup.exe" to see what I mean. You'll find discussion of the Trojan everywhere.

All I'm asking you to do is change the file name so that my anti-virus software (Avast!) won't reject it just because it has the same name as a a known Trojan. Call it msplit_setup.exe or something.

Thanks for listening.

Administrator wrote on Jun 15th, 2009, 11:15am:
If you download splitter from our site - it is no virus.
Some parts of the code is not available for some anti-virus programs and they recognize it as a virus.
Program is tested and approved by
cnet.com
5star-shareware.com
     
It is safe  Smiley

Back to top
 
Administrator
Administrator
*****
Offline



Posts: 23

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #5 - Sep 23rd, 2009, 10:20am
 
Thank you very much for your letter, we will respect your remark.
Back to top
 

The Administrator.
chumpchange
Newbies
*
Offline



Posts: 6

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #6 - Oct 19th, 2009, 2:02am
 
You still have not changed the name. My anti-virus software will not let me download a file named "ms_setup.exe". THAT IS THE NAME OF A WELL KNOWN TROJAN.

Do you want me to try the software or not? I have a registered version of movie joiner, and would like to buy the movie splitter. But I cannot for the reasons I told you.

Your choice: sale or no sale. What will it be?

Administrator wrote on Sep 23rd, 2009, 10:20am:
Thank you very much for your letter, we will respect your remark.

Back to top
 
Administrator
Administrator
*****
Offline



Posts: 23

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #7 - Oct 20th, 2009, 8:00am
 
Filesīs name is changed. Download the new  splitter  installation.
We are sorry to cause you troubles.
Back to top
 

The Administrator.
chumpchange
Newbies
*
Offline



Posts: 6

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #8 - Nov 15th, 2009, 2:19pm
 
Thank you! I am now able to download the file. Smiley
Back to top
 
Administrator
Administrator
*****
Offline



Posts: 23

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #9 - Nov 16th, 2009, 8:34am
 
You can choose any of our products and get it for half price:
Video converter http://movietoolbox.com/converter.html
Video joiner http://movietoolbox.com/joiner.html
DVD converter http://movietoolbox.com/dvd-converter.html
Back to top
 

The Administrator.
chumpchange
Newbies
*
Offline



Posts: 6

Re: Unfortunate name -> ms_setup.exe (Trojan)
Reply #10 - Nov 17th, 2009, 8:20pm
 
Thank you. I have now purchased the Splitter.
Back to top